AI your customers already trust.
737-345-41279 out of 10 homeowners say AI agents sound natural and helpful.
Homeowners do not care whether a human or an AI answers — they care that someone answers. APS PROS sounds natural, understands heating and AC problems, and books the appointment without putting the caller on hold or sending them to voicemail.
Hear it for yourself. Run the agent through a real no-heat, no-cool, or scheduling conversation and decide if your customers would trust the call.
“73% of consumers already trust AI to handle routine service requests like scheduling and dispatch.”
“64% of callers would rather get an instant answer from an AI than wait on hold for a human.”
“Businesses using AI voice agents report up to 35% more booked appointments in the first 90 days.”
“89% of customers expect an immediate response when they call — day or night.”
“AI agents now resolve over 80% of common HVAC calls without any staff involvement.”
What happens when you call.
The agent picks up on the first ring, 24/7, using your company name, your service area and your after-hours policy.
Furnace, AC, or heat pump? Blowing cold, no ignition, iced coil? It asks what your best CSR would and flags true emergencies.
It gives your real diagnostic or after-hours fee, explains the arrival window, and sets expectations — no guesswork.
The job lands on your board with the full transcript and tech notes. You get a recording either way.
The whole thing takes under four minutes — dial the live demo line above and decide for yourself.
You don't have to be “good at computers” to use this.
Most HVAC owners we work with still run their shop off a whiteboard and a spreadsheet. APS PROS is built for that. We handle the setup, the training, and the connection to whatever you already use.
- We build the agent around your pricing, brands, and service area
- We connect to your existing phone line or give you a new one
- We train it on your real calls and objections
- You approve everything before it goes live
Typical launch: 5-7 business days
We record your pricing, service area, and after-hours policy.
We build, script, and test the agent on sample calls.
You listen to the demo and approve the script.
We forward your line and the agent starts answering.
of homeowners hire the first contractor who answers
of after-hours HVAC calls currently go to voicemail
average pickup time — no hold, no ring-out
average repair ticket walked to a competitor
AI isn't the future for HVAC — it's the present.
Contractors who answer first are winning the jobs you used to get. The ones who still rely on voicemail are training their customers to call someone else. APS PROS closes that gap without you learning a new system.
Three jobs, done the way your best CSR would do them.
The line never rings out.
Nights, weekends, holidays, the 4th ring at 2 PM when your CSR is already on a call. APS PROS picks up on the first ring, every time, in your company's voice.
- ▸24/7/365 coverage
- ▸Overflow + second-line rollover
- ▸No-heat / no-cool emergency triage
- ▸Live transfer to the on-call tech
First answer wins the job.
Homeowners call three contractors and hire whoever answers. The agent qualifies system type, symptom and urgency in under 90 seconds and quotes your diagnostic fee.
- ▸Sub-second pickup
- ▸Furnace / AC / heat pump capture
- ▸Your pricing, your service area
- ▸Instant SMS confirmation
Booked, not messaged.
Answering services take a name and a number. APS PROS reads your real capacity, offers real arrival windows and writes the job onto your dispatch board.
- ▸Live truck capacity awareness
- ▸Real arrival windows
- ▸Writes to your CRM
- ▸Tech notes attached to the ticket
What the missed calls are actually costing you.
1. The verification challenge (strongest — extends what's already working): "Every number below is editable. Plug in your own ticket average and call count — most owners find their carrier report shows about twice the missed calls they'd have guessed." This keeps your best existing move (invite verification), pre-frames the correction as going up rather than down, and tells him the calculator isn't afraid of his real numbers. 2. The invisible-caller line (your research's core insight):"Your Google reviews are full of the customers who got through. The ones who didn't aren't in your reviews — they're in your competitor's schedule."3. The conservative disclaimer (pairs with fixing the defaults): "Repair tickets only no installs counted. No answering-service savings counted unless you add them. If anything, this number runs low."
After-hours, lunch, on another line, second ring.
Repair ticket average, not install.
Share of answered calls that turn into booked work.
Annual cost of the person covering your phones.
It writes where you already work.
Three plans. No per-minute games.
+ $300 one-time setup & 1 integration
After-hours and weekend coverage. The calls you're already losing.
- ✓6 PM – 8 AM + weekends + holidays
- ✓Unlimited inbound calls
- ✓Booking into one CRM or calendar
- ✓SMS confirmations to the homeowner
- ✓ Nightly call log + recordings
- ✓Custom Phone system
- ✓Pre-built knowledge base
+ $600.00 one-time setup & 2 integration
Every call, all day. Overflow during business hours included.
- ✓Everything in Aps Pros
- ✓24/7 answer + business-hour overflow
- ✓Live transfer rules for emergencies
- ✓Membership + maintenance upsell script
- ✓Weekly performance review with a human
- ✓Priority script changes, same day
For large HVAC companies with complex tech stacks. We restructure your dispatch, CRM, and phone systems to work together. Priced by your call volume, integrations, and rollout timeline.
- ✓Everything in Full Coverage
- ✓Tech-stack audit & restructure
- ✓Multi-location + franchise rollouts
- ✓Dedicated onboarding engineer
- ✓Custom integrations beyond standard CRMs
- ✓SLA with priority support
Ready to put it on your phones?
Pick a time below and we’ll walk your shop through setup, pricing and what the agent would say when a no-heat call comes in at midnight.
SECURE YOUR
SPOT.
We only take on a limited number of HVAC contractors per market so response quality stays high. Book a working session— we’ll look at your call volume, your after-hours policy, and what the agent would say on your line.
- 30-minute system walkthrough
- ROI analysis & tier pricing
- Live integration check (ServiceTitan, Housecall Pro, Jobber)
- Straight answer on whether your area is open
The ones contractors actually ask.
Does it sound like a robot?
No. It's a natural-voice agent with sub-second response time, interruption handling and your company's phrasing. Most homeowners never ask. The ones who do get told plainly that they're speaking with the dispatch assistant, and the call keeps moving.
What if it can't answer something?
It doesn't guess. Anything outside its script gets captured in detail and either warm-transferred to your on-call tech or escalated to you by text within seconds — with a full transcript, not a sticky note.
Does it replace my CSR?
No. It covers the hours your CSR isn't there and the calls she can't get to. Contractors who run both usually see their CSR spend more time on memberships and collections instead of chasing voicemails.
I'm not letting anyone touch my ServiceTitan.
Fair. We start read-only: the agent sees availability, you approve every booking from your phone. When you're comfortable, we turn on direct write access — scoped to job creation only, with a full audit trail. Plenty of contractors never turn it on and just use the calendar sync.
How long does it take to launch?
Five to seven business days. Day one is a call where we record your pricing, service area, brands and after-hours policy. Then we build, you test the number yourself, and we forward your line when you say go.
What if it books a job I can't run?
Capacity rules are yours. Blackout dates, max jobs per window, service-area limits, equipment you refuse to touch — all hard constraints. If a slot isn't real, the agent won't offer it.
Can I cancel?
Month to month after the setup fee. Thirty days notice, no term, no early-termination language. If it isn't paying for itself you shouldn't be on it.